> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailgreet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Plans

> Manage your MailGreet subscription, view usage, and update payment information

# Billing & Plans

Manage your subscription, monitor usage, and handle payment details from the billing section.

***

## MailGreet Plans

Choose the plan that fits your needs:

| Feature                  | Free      | Starter   | Pro       | Enterprise |
| ------------------------ | --------- | --------- | --------- | ---------- |
| **Monthly Price**        | \$0       | \$19      | \$49      | Custom     |
| **Subscribers**          | 500       | 5,000     | 25,000    | Unlimited  |
| **Emails/Month**         | 1,000     | 15,000    | 100,000   | Unlimited  |
| **Custom Domains**       | 1         | 3         | 10        | Unlimited  |
| **Verification Credits** | 100       | 500       | 2,000     | 10,000     |
| **Templates**            | 10        | Unlimited | Unlimited | Unlimited  |
| **Analytics**            | Basic     | Full      | Full      | Full       |
| **API Access**           | Limited   | Full      | Full      | Full       |
| **Support**              | Community | Email     | Priority  | Dedicated  |

***

## Viewing Your Current Plan

1. Go to **Settings → Billing**
2. View your current plan details including:
   * Plan name and price
   * Renewal date
   * Subscriber limit and usage
   * Email sending limit and usage
   * Verification credits remaining

***

## Monitoring Usage

Track your plan usage to avoid hitting limits:

<CardGroup cols={2}>
  <Card title="Subscriber Count" icon="users">
    Monitor active subscribers vs your plan limit
  </Card>

  <Card title="Emails Sent" icon="paper-plane">
    Track monthly email volume
  </Card>

  <Card title="Verification Credits" icon="badge-check">
    Check remaining email/phone verification credits
  </Card>

  <Card title="Storage" icon="database">
    Media library and template storage usage
  </Card>
</CardGroup>

<Tip>
  MailGreet shows usage warnings when you're approaching your limits. Upgrade before you run out!
</Tip>

***

## Upgrading Your Plan

<Steps>
  <Step title="Go to Billing">
    Navigate to **Settings → Billing**
  </Step>

  <Step title="Click Upgrade">
    Select the **Upgrade Plan** button
  </Step>

  <Step title="Choose New Plan">
    Compare plans and select the one that fits your needs
  </Step>

  <Step title="Confirm Payment">
    Review the price difference and confirm
  </Step>
</Steps>

**What happens when you upgrade:**

* New limits take effect immediately
* You're charged a prorated amount for the current billing period
* Future renewals are at the new plan price

***

## Downgrading Your Plan

<Warning>
  Before downgrading, ensure your current usage is within the limits of the lower plan. You may need to remove subscribers or reduce usage first.
</Warning>

1. Go to **Settings → Billing**
2. Click **Change Plan**
3. Select a lower-tier plan
4. Review impact on your features and limits
5. Confirm the downgrade

The change takes effect at the end of your current billing period.

***

## Managing Payment Methods

### Adding a Payment Method

1. Go to **Settings → Billing → Payment Methods**
2. Click **Add Payment Method**
3. Enter your card details
4. Save the payment method

### Updating Payment Information

Keep your payment method current to avoid service interruption:

* Update expiring cards before they expire
* Set a default payment method
* Remove old or unused cards

### Supported Payment Methods

<CardGroup cols={3}>
  <Card title="Credit Cards" icon="credit-card">
    Visa, Mastercard, American Express
  </Card>

  <Card title="Debit Cards" icon="money-check">
    Most debit cards accepted
  </Card>

  <Card title="Bank Transfer" icon="building-columns">
    Available for Enterprise plans
  </Card>
</CardGroup>

***

## Billing History

View and download past invoices:

1. Go to **Settings → Billing → Invoices**
2. View all past transactions
3. Click on any invoice to view details
4. Download PDF invoices for your records

***

## Purchasing Verification Credits

Need more email or phone verification credits?

1. Go to **Buy Credits** in the sidebar
2. Select a credit package
3. Complete payment
4. Credits are added immediately

***

## Canceling Your Subscription

To cancel your MailGreet subscription:

1. Go to **Settings → Billing**
2. Click **Cancel Subscription**
3. Provide feedback (optional but appreciated)
4. Confirm cancellation

**What happens when you cancel:**

* You keep access until end of billing period
* Your data is retained for 30 days
* You can reactivate anytime during the retention period

<Note>
  If you're canceling due to an issue, please contact support first. We'd love to help resolve any problems!
</Note>

***

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="When am I billed?">
    Subscriptions are billed monthly on the anniversary of your signup date. You'll receive an email before each charge.
  </Accordion>

  <Accordion title="What happens if payment fails?">
    We'll retry the payment and send you an email. If payment fails multiple times, your account may be limited until payment is resolved.
  </Accordion>

  <Accordion title="Can I get a refund?">
    We offer refunds within 14 days of payment for unused services. Contact support for refund requests.
  </Accordion>

  <Accordion title="Is there a discount for annual billing?">
    Yes! Annual plans offer up to 20% discount compared to monthly billing. Contact sales for details.
  </Accordion>
</AccordionGroup>

***

## Need Help?

<CardGroup cols={2}>
  <Card title="Contact Sales" icon="phone" href="mailto:sales@mailgreet.com">
    Questions about Enterprise plans or custom pricing
  </Card>

  <Card title="Billing Support" icon="life-ring" href="mailto:billing@mailgreet.com">
    Help with payments, invoices, or account issues
  </Card>
</CardGroup>